Consumer Rights in New Mexico

New Mexico's Motor Vehicle Quality Assurance Act may apply after four repair attempts for the same defect or 30 cumulative days out of service — within one year or the manufacturer's express warranty period. Informal dispute resolution through a manufacturer program must be exhausted before filing a lawsuit, if one is available.

New Mexico's UPA allows up to $300 statutory damages per violation, plus actual damages and attorney fees. For willful violations, courts may award up to three times actual damages. The four-year statute of limitations provides meaningful time to pursue consumer fraud claims.

Yes. For willful violations of New Mexico's Unfair Practices Act, courts may award up to three times actual damages in addition to attorney fees and statutory damages. The combination of statutory damages and treble damages makes New Mexico's UPA a meaningful deterrent against intentional consumer fraud.

New Mexico recognizes common law bad faith claims against insurers. The Office of the Superintendent of Insurance also handles consumer complaints about insurer misconduct. If your insurer unreasonably denies or delays a valid claim, you may have grounds for both regulatory complaint and private litigation.