FL · Scams & Consumer Issues

Scams & Consumer Issues in Florida

By CanISueForThis Editorial Team Reviewed by Editorial Team Updated March 21, 2026

Key Florida Law

Florida Statutes Section 501.204 (Florida Deceptive and Unfair Trade Practices Act)

The Florida Deceptive and Unfair Trade Practices Act (FDUTPA) prohibits unfair methods of competition, unconscionable acts or practices, and unfair or deceptive acts or practices in the conduct of any trade or commerce.

View official statute

Procedural Details in Florida

FDUTPA Private Right of Action

Florida's FDUTPA (Fla. Stat. Section 501.201 et seq.) provides a private right of action under Section 501.211. Consumers may recover actual damages plus attorney fees and court costs — but not punitive damages under FDUTPA alone. The statute of limitations is four years under Fla. Stat. Section 95.11(3)(f). The Florida AG and Department of Legal Affairs actively enforce FDUTPA and can seek civil penalties up to $15,000 per willful violation, injunctions, and restitution.

Contractor Licensing & Home Solicitation

Florida requires home improvement contractors to be licensed through the Florida Department of Business and Professional Regulation (DBPR) under Chapter 489, Florida Statutes. Unlicensed contractor work is a first-degree misdemeanor (or felony for repeat violations). Florida's Home Solicitation Sales Act (Fla. Stat. Section 501.021) provides a three-business-day cancellation right for sales made at the consumer's home.

Special Fraud Protections

Florida has specific statutes against charity fraud (Section 496.411) and senior exploitation (Section 825.103). Financial exploitation of elderly persons aged 65 or older is a separate criminal offense in Florida, with enhanced penalties. Florida also has robust telemarketing fraud protections under the Florida Telemarketing Act (Fla. Stat. Section 501.604), which requires registration and provides specific consumer remedies for deceptive telemarketing practices.

Florida Agencies & Resources

Florida Attorney General — Consumer Protection

Enforces FDUTPA and accepts consumer fraud complaints. Very active enforcement record.

Visit

Florida Department of Business and Professional Regulation (DBPR)

Licenses contractors and regulated professions. Verify contractor licenses at myfloridalicense.com.

Visit

Frequently Asked Questions

Can I sue for consumer fraud in Florida?

Yes. Under FDUTPA Section 501.211, any person aggrieved by a deceptive or unfair trade practice may bring a private lawsuit for actual damages and attorney fees. Punitive damages are not available under FDUTPA itself but may be pursued through separate fraud claims.

What is the statute of limitations for FDUTPA claims?

Four years from the date of the deceptive act under Fla. Stat. Section 95.11(3)(f). This gives Florida consumers somewhat more time than states with one- or two-year limitations periods.

Does Florida require contractor licensing?

Yes. Chapter 489, Florida Statutes requires contractors to be licensed through DBPR. Unlicensed contracting is a crime in Florida. Always verify a contractor's license at myfloridalicense.com before hiring.

Can I cancel a contract signed at my home in Florida?

Yes. Florida's Home Solicitation Sales Act provides a three-business-day cancellation right for contracts over $25 signed at your home. The seller must provide written notice of this right in the contract.

What additional protections does Florida provide for elderly scam victims?

Florida Statute Section 825.103 makes financial exploitation of elderly persons (65+) or vulnerable adults a separate criminal offense, with penalties ranging from misdemeanor to first-degree felony depending on the amount taken. Civil remedies are also available, including restitution and potential treble damages. Florida's courts have been receptive to financial exploitation claims on behalf of seniors. Additionally, Florida's Department of Children and Families investigates reports of elder abuse and exploitation, and certain professionals are mandated reporters. The Florida Attorney General's office maintains a Senior Protection unit specifically focused on fraud targeting older Floridians.

How do I report and recover from a contractor scam in Florida?

If you believe a contractor committed fraud in Florida, you have several avenues for recourse. You may file a complaint with the Florida Department of Business and Professional Regulation (DBPR) at myfloridalicense.com, which can investigate and impose disciplinary action including license revocation. You may also file a complaint with the Florida Attorney General's Consumer Protection Division. For civil recovery, you could pursue a private lawsuit under FDUTPA for actual damages plus attorney fees, or file in small claims court for amounts up to $8,000. If the contractor was unlicensed, the criminal penalties are significant — unlicensed contracting is a first-degree misdemeanor (up to one year in jail) for the first offense and a third-degree felony for subsequent offenses.

Related Scams & Consumer Issues Scenarios

Have a Specific Situation in Florida?

Every situation is unique. Try our educational assessment tool for guidance based on your specific circumstances.

By CanISueForThis Editorial Team Reviewed by Editorial Team Updated March 21, 2026