Scams & Consumer Issues in Hawaii

By CanISueForThis Editorial Team Reviewed by Editorial Team Updated March 21, 2026

Key Hawaii Law

Hawaii Revised Statutes Section 480-2 (Hawaii Unfair and Deceptive Acts or Practices)

Hawaii's UDAP statute prohibits unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce in Hawaii.

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Procedural Details in Hawaii

Hawaii's UDAP statute (HRS Chapter 480) provides a strong private right of action. Consumers may recover treble damages (three times actual damages) or $1,000, whichever is greater, plus attorney fees and costs under HRS Section 480-13. The statute of limitations is four years under HRS Section 480-24. The Hawaii AG enforces the statute and may seek injunctions, civil penalties, and restitution. Hawaii requires general contractors to be licensed by the Hawaii Department of Commerce and Consumer Affairs (DCCA) under HRS Chapter 444. Contractors must hold a C license (general contractor) or specialty licenses. Unlicensed contracting is a misdemeanor and the contract may be unenforceable. Hawaii also has specific protections for consumers targeted by telemarketing fraud, pyramid schemes, and multilevel marketing practices under HRS Chapter 481C.

Hawaii Agencies & Resources

Hawaii Office of Consumer Protection

Enforces Hawaii's consumer protection laws and accepts fraud complaints.

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Hawaii DCCA — Contractor Licensing

Licenses contractors and handles complaints about unlicensed or fraudulent contractors.

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Frequently Asked Questions

What damages can I recover for a consumer scam in Hawaii?

Under HRS Section 480-13, consumers may recover three times actual damages or $1,000 (whichever is greater), plus attorney fees. The minimum $1,000 award makes it feasible to bring smaller consumer fraud claims.

How long do I have to file a consumer fraud claim in Hawaii?

Four years under HRS Section 480-24.

Does Hawaii require contractor licensing?

Yes. General contractors in Hawaii must hold a C license from the Hawaii DCCA under HRS Chapter 444. Verify contractor licenses at cca.hawaii.gov/pvl before hiring.

How do I report a consumer scam in Hawaii?

File a complaint with the Hawaii Office of Consumer Protection at cca.hawaii.gov/ocp. The OCP investigates complaints and may take enforcement action against businesses engaging in deceptive practices.

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