Scams & Consumer Issues in Indiana

By CanISueForThis Editorial Team Reviewed by Editorial Team Updated March 21, 2026

Key Indiana Law

Indiana Code Section 24-5-0.5-3 (Indiana Deceptive Consumer Sales Act)

Indiana's Deceptive Consumer Sales Act (DCSA) prohibits suppliers from engaging in unfair, abusive, or deceptive acts in connection with consumer transactions.

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Procedural Details in Indiana

Indiana's DCSA (IC 24-5-0.5) provides a private right of action for consumers. Under IC 24-5-0.5-4, consumers who prevail may recover the greater of actual damages or $500, plus attorney fees and costs in some circumstances. For incurable deceptive acts (those done intentionally), consumers may recover three times actual damages but not less than $1,000. The statute of limitations is two years from the deceptive act. Before filing a DCSA lawsuit, consumers must notify the supplier in writing and allow a reasonable time to cure (for curable violations). Indiana also has strong protections under the Home Improvement Contract Act (IC 24-5-11), which requires written contracts for work over $150 and grants a three-business-day cancellation right. The Indiana AG enforces consumer protection laws and may seek civil penalties, injunctions, and restitution.

Indiana Agencies & Resources

Indiana Attorney General — Consumer Protection Division

Enforces Indiana consumer protection laws and accepts fraud complaints.

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Indiana Professional Licensing Agency

Licenses electricians, plumbers, and other regulated trades in Indiana.

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Frequently Asked Questions

Do I need to notify the business before suing in Indiana?

For "curable" deceptive acts under Indiana's DCSA, you must provide written notice to the supplier and allow a reasonable opportunity to cure the violation before filing a private lawsuit. For "incurable" intentional acts, no pre-suit notice is required. An attorney can help determine which category applies.

What damages can I recover under Indiana's Deceptive Consumer Sales Act?

For curable violations, consumers may recover the greater of actual damages or $500. For incurable (intentional) violations, consumers may recover three times actual damages, but not less than $1,000. Attorney fees may also be recoverable.

What is the statute of limitations for Indiana consumer fraud claims?

Two years from the date of the deceptive act under IC 24-5-0.5-5.

Does Indiana require written contracts for home improvement work?

Yes. Indiana's Home Improvement Contract Act (IC 24-5-11) requires written contracts for residential improvement work over $150. The consumer has three business days to cancel. Violations of this Act can constitute deceptive consumer sales acts.

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