VA · Scams & Consumer Issues

Scams & Consumer Issues in Virginia

By CanISueForThis Editorial Team Reviewed by Editorial Team Updated March 21, 2026

Key Virginia Law

Virginia Code Section 59.1-200 (Virginia Consumer Protection Act)

Virginia's Consumer Protection Act (VCPA) prohibits fraudulent acts and practices, false promises, misrepresentation, and deceptive advertising in consumer transactions involving goods and services.

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Procedural Details in Virginia

Virginia's Consumer Protection Act (Va. Code Section 59.1-196 et seq.) provides a private right of action under Va. Code Section 59.1-204. Consumers may recover actual damages or $500 (whichever is greater), plus attorney fees. For willful violations, courts may award up to three times actual damages. The statute of limitations is two years from discovery under Va. Code Section 59.1-204.1. The Virginia AG enforces the VCPA and may seek civil penalties up to $5,000 per willful violation. Virginia requires contractors to hold a Class A, B, or C contractor license from the Virginia Department of Professional and Occupational Regulation (DPOR) depending on project size. Class A covers unlimited project amounts; Class C covers projects up to $10,000. Unlicensed contracting is illegal and affects contract enforceability.

Virginia Agencies & Resources

Virginia Attorney General — Consumer Protection Section

Enforces the Virginia Consumer Protection Act and accepts consumer fraud complaints.

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Virginia Department of Professional and Occupational Regulation (DPOR)

Licenses contractors (Class A, B, C) and other regulated professions. Verify contractor licenses here.

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Frequently Asked Questions

What is the contractor licensing system in Virginia?

Virginia uses a tiered system: Class A (unlimited project value), Class B (projects $10,000-$120,000), and Class C (projects up to $10,000). All residential and commercial contractors must hold the appropriate class license from DPOR. Verify at dpor.virginia.gov.

What remedies are available under Virginia's Consumer Protection Act?

Actual damages or $500 (whichever is greater), plus attorney fees. For willful violations, courts may award up to three times actual damages. The AG may seek civil penalties up to $5,000 per willful violation.

What is the statute of limitations for Virginia consumer fraud?

Two years from when you discovered or should have discovered the deceptive act under Va. Code Section 59.1-204.1.

How do I report a consumer scam in Virginia?

File a complaint with the Virginia Attorney General's Consumer Protection Section at oag.state.va.us. For contractor fraud, also file a complaint with DPOR at dpor.virginia.gov.

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By CanISueForThis Editorial Team Reviewed by Editorial Team Updated March 21, 2026