Scams & Consumer Issues in Washington

By CanISueForThis Editorial Team Reviewed by Editorial Team Updated March 21, 2026

Key Washington Law

Washington Revised Code Section 19.86.020 (Washington Consumer Protection Act)

Washington's Consumer Protection Act (CPA) declares unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce unlawful.

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Procedural Details in Washington

Washington's Consumer Protection Act (RCW Chapter 19.86) provides a private right of action under RCW 19.86.090. Consumers must show five elements: (1) an unfair or deceptive act or practice, (2) occurring in trade or commerce, (3) that impacts the public interest, (4) causing injury to business or property, and (5) actual damages. Consumers may recover actual damages, treble damages up to $25,000 (not unlimited as in some states), and attorney fees. The statute of limitations is four years under RCW 19.86.120. The Washington AG is an active enforcer and may seek civil penalties up to $7,500 per violation and injunctions. Washington requires contractors to be registered with the Washington Department of Labor and Industries (L&I) under RCW 18.27. Residential contractors must register and maintain insurance and a $12,000 surety bond. Verify contractor registration at lni.wa.gov.

Washington Agencies & Resources

Washington Attorney General — Consumer Protection Division

Enforces the Washington CPA and accepts consumer fraud complaints.

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Washington Department of Labor and Industries — Contractor Registration

Registers contractors in Washington. Verify contractor registration before hiring.

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Frequently Asked Questions

What must I prove for a Washington Consumer Protection Act claim?

Five elements: (1) unfair or deceptive act, (2) in trade or commerce, (3) public interest impact, (4) injury to business or property, and (5) causation/actual damages. The public interest element is a meaningful requirement — consulting a Washington consumer law attorney is advisable.

What is the cap on treble damages under Washington's CPA?

Treble damages are capped at $25,000 per action under RCW 19.86.090, unlike some states where treble damages are uncapped. Attorney fees are also available.

Does Washington require contractor registration?

Yes. Contractors in Washington must register with the Department of Labor and Industries under RCW 18.27 and maintain a $12,000 surety bond. Verify registration at lni.wa.gov before hiring.

What is the statute of limitations for Washington CPA claims?

Four years from the date of the unfair or deceptive act under RCW 19.86.120.

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